FREQUENLTY ASKED QUESTIONS

  • MyMobiTracker™ is the leading parental monitoring software that allows you to view the activities of your child’s device though the MyMobiTracker™ account on your personal smartphone or computer. These activities include text messages, locations, call information, and many others.
  • MyMobiTracker™ gathers the information (location, text messages, call info, etc.) from your child’s phone, and transfers it to your MyMobiTracker™ account. In order to check the information from the device you are monitoring, you just need to log into your MyMobiTracker™ account using any browser on your own smartphone or computer.
  • In case you have any technical issues with the software that cannot be fixed by MyMobiTracker™ Customer Support Center, you may be eligible for a full refund in accordance with our Refund Policy stated here.
  • MyMobiTracker™ is the leading parental monitoring software operating since 2010 and has millions of customers worldwide. You can read about MyMobiTracker™ in the unbiased reviews here and here.
  • Being on the market since 2010, we have developed a strong reputation as one of the most secure monitoring apps. We equally value the security and privacy of our customers and their loved ones. That is our number one priority. We use the latest encryption protocols to make sure your data is safe with us. Even our own team doesn’t have any access to the data monitored by the software; it is visible only to you.
  • MyMobiTracker™ is a fully legal parental control application that has been approved by many reputable organizations. However, we are not competent to give legal advice to our customers worldwide since the laws differ from country to country. Please read our Terms of Use and consult a lawyer if you have any questions regarding the use of our software. You can also check our Legal Policy here.
  • MyMobiTracker™ works worldwide.
  • Any device that has access to the Internet is good for monitoring. Once you install MyMobiTracker™ on your kid’s phone, you will be able to see the information from that phone using your own phone or computer as long as it’s connected to the Internet.
  • MyMobiTracker™ is compatible with any Android device (Samsung, Huawei, Xiaomi, LG, Motorola, etc.) and iPhones. However, MyMobiTracker™ will not work on old versions of Androids and iPhones (bought before 2010-2011).
  • If you are monitoring an Android phone, you can only monitor incoming and outgoing text messages that have been deleted after MyMobiTracker™ had already been installed. However, using mymobitracker’s Keylogger, you can view outgoing deleted messages sent in any social media app (Snapchat, Instagram, WhatsApp, etc.). If you root the Android phone that you want to monitor with our mAssistance service, you will be able to see all deleted messages in any social media app.